Lana Immigration recognizes the importance of private information and it's sensitivity.
Please note, that as an immigration consultant, we have a professional responsibility to keep the information confidential, according to the ICCRC regulations.
You choose us to represent you based on trust and professionalism and it is extremely important to us to keep this relationship working.
We are obliged by ICCRC regulations and bylaws to keep our client files and properties even after the end of the retainer. Our company stores and maintains personal information in conformity with the requirements of the ICCRC regulations and bylaws and in specific, ICCRC Client File Management Regulation.
Your personal information may only be disclosed in the following conditions:
When it is required by a Canadian court to do so, for example, if a judge issues a subpoena
When the immigration services rendered under retainer agreement expect us to give some or all of client information to IRCC, CBSA, ESDC, and other third parties.
When it has been requested or consented to the disclosure by the client or prospect.
When it is required to establish or collect fees
If the information is already publicly known.
Email and other social media programs, used by our company such as WhatsApp, Facebook, Skype, and others are not 100% secured platforms and you should be mindful of this concern when contacting us.
Our Web site provides general information on immigration matter and should not be relied upon as legal advice, immigration advice, or case-specific recommendations. If you require immigration advice, you should retain qualified authorized representatives to advise you in the context of your particular circumstances and we would be happy to assist you, should you decide to contact us. If you would like to hire us to provide you with the immigration advice, please telephone, email or write to us. We will be glad to evaluate and discuss whether or not our company can assist you.